ABOUT US 

At Blue Eagle Collision, we're more than just a body shop; we're your trusted partners in restoring your vehicle to its pre wreck condition. With years of experience serving the Johnson City area, we've built a reputation for quality workmanship, honest communication, and exceptional customer service. We understand that getting your car repaired can be stressful, so we're committed to making the process as smooth and efficient as possible. From minor dents to major collision repairs, our skilled technicians use the latest techniques and equipment to deliver flawless results. We're proud to be a local business, and we're dedicated to providing the best possible service to our community. Let us help you get back on the road with confidence. 

With over 20 years of experience in the auto body repair industry, Blue Eagle Collision has been serving the Tri-Cities area since 2015 and is founded and owned by Erik Rivas. 

Lifetime Warranty Terms and Conditions

Blue Eagle Collision provides this lifetime warranty on all repairs relating to the current loss. It will apply to all items originally estimated -- for as long as you own the vehicle (this warranty is non-transferable including between family members). This warranty shall cover defects occurring under normal conditions. Damage caused by accidents, negligence, abuse, misuse, exposure to elements, or paint chipped by driving conditions shall not be covered under the scope of this warranty. Other exclusions include: sublet work as listed on the repair order, tires, batteries, mechanical parts, wiper blades, oils, and air conditioning; however, these items may be covered by the respected manufacturer’s warranties.

Blue Eagle Collision warrants its paint for the life of the vehicle against: cracking, checking, loss of gloss caused by hazing, chalking or fading, peeling and blistering caused by moisture, provided the refinishing is done over original undamaged factory finishes or over original equipment manufacturer replacement parts. Rust related conditions shall not be covered. Stone/rock chips will not be covered.

It is understood that all repairs will conform to generally accepted industry standards in use at the time your repairs are completed. Blue Eagle Collision reserves the right to correct any problems found with the repair, before paying to correct or replace any items found to be inferior in quality or workmanship.

Blue Eagle Collision will pay to correct or replace any item found to be inferior in quality or workmanship at no cost to you, our valued customer. Should any questions arise concerning this warranty, Blue Eagle Collision will need to be informed of the nature of the problem, so it may be corrected. In the event of a claim this warranty must be presented with a copy of the corresponding repair order. No warranty work will be performed prior to a review by our management team.  Also, we will assist you in handling the claims of other manufacturer’s products installed by Blue Eagle Collision

Blue Eagle Collision shall not be responsible for loss of use, loss of time, inconvenience, towing, rental, lodging or loss of business, or any other incidental or consequential damages.